Get in touch
Contact Orbit Lab Blend
If you have a question about our services, a particular situation you'd like to discuss, or you're ready to arrange a visit — send us a message. We reply within one working day.
What to include
- The type of service you are interested in (seasonal, corridor care, pre-handover, or something else).
- A general sense of your property — how many rooms, and which areas are the priority.
- Any timing requirements, particularly for pre-handover cleans where inspection dates matter.
- Any special circumstances — access arrangements, pets, or particular sensitivities about products used.
Response time
We respond to all enquiries within one working day. During busy periods — particularly autumn and spring when seasonal bookings are highest — we may take until the following morning.
We do not use automated reply systems. Every response comes from someone who has read your message.
Frequently asked
Do you require a long-term commitment?
No. Each service is booked individually. There are no contracts to sign or minimum booking periods, though some clients choose to schedule seasonally in advance.
Which areas do you cover?
Our services operate within the Kobe area. If your property is outside our usual range, mention it in your message and we will let you know whether we can accommodate it.
How soon can a visit be arranged?
Standard booking lead time is around one week. For pre-handover cleans with tight inspection deadlines, contact us as early as possible and we will do our best to accommodate you.